what number do I contact to discuss promises on my loan which, more than once were not fulfilled.Working with one person. That person said they had everything that was needed and we were ready to go for closing.
Here is the amount you need to bring. They have had weeks to order an appraisal. Promised it would be done last week. Didn't happen.
My real estate agent called on Friday and, she has the name, person promised her it was going to be done that day, Friday the 11th. Then someone called, not the original person I with whom I was working, and we had a 3 way call with my agent. Your new rep said I needed additional information, some which I had previously forwarded. Remember, your rep said I was good to go and told my agent the same.
The biggest problem, is when we ask if the appraisal was completed, she dropped a bomb, oh your appraisal isn't scheduled until July 19th. We close, and Rocket Mortgage knows, on July 1st. I will have no place to live, have paid and scheduled my furniture move, and we will lose the deal, all because you did not fulfill your obligation.
We would ask for immediate resolution by fulfilling your promises. Loan # 347842****